02 / THE TAKES
A few hills.
No dying required.
A couple of engineering lessons, followed by a couple of less consequential opinions.
THE PROMPT THOUGHT EXPERIMENT
More instructions.
More signal?
KEEP IT SIMPLE / CLEAR INTENT
Summarize this customer call. What hurt, what did they try, and what should we do next? Use their words when possible. Say what you don’t know.
Start with a clear task and the right context. Add instructions when an observed failure earns them.
Hand-written examples, not a benchmark. Compare both on real inputs. Shorter doesn’t automatically mean better.